EP #189: A Story About Appreciation with Bob DePasquale
Appreciation is something that must be felt.
Great leaders know that they people they work with must be consistently reminded of how much they and their work are appreciated. This attracts better talent and better customers.
There are many ways to say it but perhaps few to assure it is felt.
An additional benefit of expressing appreciation is that it also helps the person who expresses focus on that which is good in the moment.
I had a recent experience while boarding a plane that reminded me of this. I couldn't help but feel uncomfortable about the whole situation.
Here's what happened...
Have a generous day.
What You'll Learn In Today's Episode:
My experience while boarding a flight with a displeased customer
Why complaining is a drag
Why appreciation is important in life and in businesses
How being a third party to a negative scene affects your day
The importance of expressing consideration for the people around us
Why you don’t want to be that person who is always complaining
What to do instead of complain
Quotes Worth Sharing:
“You don’t want to go down in a plane either…” - Bob DePasquale
“There’s no way she just commanded the flight attendant like this.” - Bob DePasquale
“She was not showing a whole lot of appreciation for these flight attendants.” - Bob DePasquale
“None of it was anything about the people that were trying to help her.” - Bob DePasquale
“There’s times in my life where I’m frustrated about one thing and I can’t see or appreciate the other things that are going well.” - Bob DePasquale
“We all have that person in our lives that complains.” - Bob DePasquale
“It’s also for you.” - Bob DePasquale speaking about appreciation
“At bare minimum, make sure complaining is taken out of your day.” - Bob DePasquale
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Resources From Today's Episode:
My Book - Personal Finance in a Public World
Related Episodes: